Returns & Refunds

How to start a return, exchange an item, or check refund status.

Return Policy

Returns are accepted within 14 days of the delivery date for eligible products, in accordance with our return policy. Products must generally be unopened, unused, and in original packaging to qualify, unless the item arrived damaged or defective. Cer

Start a Return

Returns can be initiated by contacting our support team with your order number and reason for the return. Once reviewed and approved, you'll receive instructions, including the correct return address and any next steps required. Items must meet the r

Exchanges and Replacements

Exchanges and replacements are available for items that arrive damaged, defective, or incorrect. Contact our support team with your order number, a description of the issue, and photos of the item if applicable, so we can arrange a replacement as qui

Refund Timelines

Refunds are typically processed within 3-5 business days once a returned item is received and inspected. Once processed, funds are issued back to your original payment method, though it may take an additional 7-10 business days to reflect on your sta

Damaged or Defective Items

Damaged or defective products can be reported by contacting our support team within 14 days of delivery, along with your order number, a description of the issue, and photos of the product and packaging if applicable. Once reviewed, a replacement or

International Returns

Orders shipped outside the United States are not eligible for return. All international sales are final, including original shipping charges, duties, and taxes paid at the time of purchase, which are non-refundable. If you have questions about an int