Damaged or Defective ItemsUpdated a month ago

Damaged or defective products can be reported by contacting our support team within 14 days of delivery, along with your order number, a description of the issue, and photos of the product and packaging if applicable. Once reviewed, a replacement or refund will be issued at no additional cost.

For damaged or defective items, contact support directly rather than initiating a standard return, as these cases are handled separately to expedite resolution.