Exchanges and ReplacementsUpdated a month ago
Exchanges and replacements are available for items that arrive damaged, defective, or incorrect. Contact our support team with your order number, a description of the issue, and photos of the item if applicable, so we can arrange a replacement as quickly as possible.
For items that don't meet exchange criteria, a standard return may be initiated instead, in accordance with our return policy, to receive store credit or a refund toward a different product.