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Order Management
Edit, cancel, or track an order, and manage store credit.
Edit Your Order
Order changes, such as updating your shipping address, swapping products, or adjusting quantities, can only be made within the two-hour grace period after placing your order. Contact our support team as soon as possible with your order number and the
Change Shipping Address
Your shipping address can be changed within the two-hour grace period after your order is placed. Contact our support team as soon as possible with your order number and the correct address, and we'll do our best to update it before your order enters
Cancel an Order
Orders can be canceled within the two-hour grace period after being placed. Contact our support team as soon as possible with your order number to request the cancellation. Once this window has passed, we're unable to guarantee a cancellation, as you
Redeem Store Credit
Store credit and promotional offers can be redeemed at checkout by entering the applicable code in the promo code field, or applied automatically if issued directly to your account. Once applied, store credit will be reflected in your order total and
Check Store Credit Balance
Your store credit balance can be checked by entering the code in the discount field at checkout. The available balance will display and be deducted from your order total once applied. If the full balance isn't used on a single order, the remaining am