Getting Started
Everything you need to know to shop, order, and manage your account with RAW Nutrition.
Contact Us
You can reach our support team by emailing [email protected] or via the contact form on our Help Center. We aim to respond to all inquiries within 24 hours on business days.
Support Hours
Our team is available through email Monday through Friday, 9 AM–5 PM EST. Messages sent outside these hours will be answered on the next business day.
Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Google Pay, and Shop Pay for a faster checkout experience. All payments are processed securely, and we never store your ful
Package Protection
Package protection is available at checkout through Saved By for a small added fee, covering your order in the event it's lost, stolen, or damaged in transit. This protection is available for both domestic and international orders and can be added or
Changing or Cancelling an Order
We have a two-hour grace period after placing your order to request changes or a cancellation. Within this window, contact our support team as soon as possible with your order number and the details you'd like to update, such as your shipping address
Email & Text Preferences
You can update your email and SMS preferences at any time. To unsubscribe from marketing emails, click the "unsubscribe" link at the bottom of any email we send. To stop receiving SMS messages, reply STOP to any text message you've received from us,
My Account & Orders
Log in at getrawnutrition.com using the email address associated with your purchases. Once logged in, you can find your past and current orders under "Orders" in the left-hand navigation, and manage subscriptions by selecting "View Subscriptions.". I