Report a Product IssueUpdated a month ago
Damaged or compromised products, such as broken seals, unusual texture, or packaging issues, should be reported to our support team within 14 days of delivery. Include your order number, a description of the issue, and photos of the product and packaging if available, so the report can be reviewed promptly. Products showing signs of compromise should not be consumed. Once reviewed, a replacement or refund will be issued at no additional cost.